Communications Platform-as-a-Service (CPaaS)
Communications Platform-as-a-Service (CPaaS) is a cloud-based platform that provides the ability for enterprises, communities, and developers to add communication services like SMS , texting and voice calling to their applications.
Plintron CPaaS empowers enterprises, communities, and developers to implement services such as SMS, Voice, or other messaging capabilities with the ease of integration supported by our developer toolkit. It empowers businesses to quickly and easily integrate communications capabilities like voice, video, and messaging into their own applications, without needing to invest in backend infrastructure and interfaces. This facilitates the addition of new capabilities such as chatbots, service agents, and contact centres into their customer-facing applications with minimal effort.
Thus, operations can be streamlined with low costs and by avoiding unnecessary hardware investments, with API integration. Apart from the technical integration, organizations also benefit from the go-to-market partnership, go-to-market strategy, sales expertise, and client on-boarding and customer support.
Plintron CPaaS offers many advantages to companies of all sizes with relevant carrier-grade services provided over our own infrastructure giving them have control over their communications.
Plintron CPaaS provides a single, coherent, and easy-to-use interface with a global reach allowing customer resources to be spent on developing the core business.