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SMS P2P

SMS is a common and dependable means of messaging and is widespread worldwide. P2P stands for Person-to-Person/Peer-to-Peer messaging. This is the case when two or more people communicate over text messaging over a mobile network. For example, when you send a text message from your phone to another person’s phone, there are no APIs in between.

Features

Global connections

SMS delivery globally via Plintron MNO partners

Smart Delivery

Intelligent connectivity and routing will ensure that messages follow the best delivery path with minimum latency for fast and successful message delivery.

Real-time updates

Instant updates including delivery reports

Full global compliance

Will be aligned to local regulations and specifications

Sender ID Management

Extremely enhanced identification features including verified SMS, whitelist / Blacklist sender ID(s), restriction on account to whitelist the number of sender IDs, view the whitelisted IDs.

Rating Management

It is possible to do the different types of rating for SMS & Calls like Rating for Campaign SMS, Per SMS, Calls rating based on Seconds, Minutes, Bundles, Discounts.

SMS Firewall

Plintron has a robust SMS firewall on the world’s best cloud-based platform which ensures to tackle any obstacle in the Telco network, reduce fraud and guarantee improved revenue at zero CAPEX.

SMS Hubs

SMS Hubs will be used to route the SMS traffic globally

Use Cases

Customer Service

SMS utilization in Customer service to contact agents

Group Messaging

Human-generated SMS message to Group owner/members of a group

A2P SMS

A2P (Application-to-Person) messaging enables messages to be sent from an application, usually a web-based platform, to a mobile user.

A2P SMS is an effective mode of customer engagement used by enterprises/communities in various SMS marketing campaigns.

Features

Global delivery & connectivity

Single unified API integration into business workflows with access to global Plintron & partner infrastructure & instant global delivery via partners with maximum connectivity & interface options. Plintron guarantees its customers easy, secure, and low-latency client interactions.

Smart Delivery

Intelligent connectivity and routing will ensure that messages follow the best delivery path with minimum latency for fast and successful message delivery. The platform is scalable and supports portability ensuring A2P messages are delivered to ported mobile numbers.

Processing Capacity

A2P SMS product designed to handle messages, in line with the business requirements, minimum latency, and maximum scalability.

Rating Management

It is possible to do the different types of rating for SMS & Calls like Rating for Campaign SMS, per SMS, Calls rating based on Seconds, Minutes, Bundles, Discounts.

Global Numbers

Plintron CPaaS has the option to pick different types of numbers for their use like Short Codes, Long Codes, Toll-Free Numbers, Mobile Numbers.

Real-time updates

Instant updates including delivery reports

Full global compliance

Will be aligned to local regulations and specifications (Such as business hours, Content category) to ensure lawful A2P SMS product.

Sender ID Management

Plintron provides extremely enhanced identification features including verified SMS, whitelist sender ID(s), restriction on account to whitelist the number of sender IDs, view the whitelisted sender IDs, Blacklisting sender ID(s).

SMS Firewall

Plintron has a robust SMS firewall on the world’s best cloud-based platform which ensures to tackle any obstacle in the Telco network, reduce fraud and guarantee improved revenue at zero CAPEX.

SMS Hubbing

SMS HUB will be used to route the SMS traffic globally. Will support hops and
aggregators with managed routing for termination.

USSD

Plintron offers USSD push functionality which can be used by developers for various applications.

Push Notifications

Plintron provides a single user interface for enterprises to create and manage
multiple push notifications modules to serve their customers and achieve
global reach.

Use Cases

Two Factor Authentication (2FA)

One-time passwords for certain accounts, such as online banking, registration on any App, and email. Plintron SMS API ensures hassle-free authentication code generation.

Confirmation messages

SMS HUB will be used to route the SMS traffic globally. Will support hops  and aggregators with managed routing for termination.

Reminders

Healthcare providers and restaurants can use A2P messages for not just confirmations, but also reminders. Automated messages sent the day before or day of an appointment or reservation are a great way to make sure your customers or clients
remember to show up.

Trouble Ticketing

Companies especially having a help desk operated by an internal customer-facing IT team and large can utilize this for tracing, reporting, identification, and resolution of tickets from their customers and address their issues.

Logistics

Alerts can be sent to the customer about the status, delivery timing,and expected delays.

Value-Added Services

A2P SMS can be sent to deliver various value-addedd content.